> For the complete documentation index, see [llms.txt](https://wiki.recroot.dev/internal/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.recroot.dev/internal/quality-assurance/overview-and-guidelines.md).

# Overview and Guidelines

## Overview

The Quality Assurance section focuses on maintaining high standards for services and products. It outlines quality benchmarks and feedback processes aimed at continuous improvement.

## Guidelines

**What to Include:**

* **Quality Standards:** Benchmarks for service and product quality.
* **Feedback and Improvement Processes:** Systems for collecting and acting on feedback.

**What to Exclude:**

* **Specific Product Details:** Product-related specifics should be documented separately.
* **Client-Specific Feedback:** This should be in client or project documentation.