The Quality Assurance section focuses on maintaining high standards for services and products. It outlines quality benchmarks and feedback processes aimed at continuous improvement.
Guidelines
What to Include:
Quality Standards: Benchmarks for service and product quality.
Feedback and Improvement Processes: Systems for collecting and acting on feedback.
What to Exclude:
Specific Product Details: Product-related specifics should be documented separately.
Client-Specific Feedback: This should be in client or project documentation.