Overview and Guidelines

Overview

The Quality Assurance section focuses on maintaining high standards for services and products. It outlines quality benchmarks and feedback processes aimed at continuous improvement.

Guidelines

What to Include:

• Quality Standards: Benchmarks for service and product quality.

• Feedback and Improvement Processes: Systems for collecting and acting on feedback.

What to Exclude:

• Specific Product Details: Product-related specifics should be documented separately.

• Client-Specific Feedback: This should be in client or project documentation.